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An open export carton on a bench with shipping documents and tape beside it
How we supply · six steps

A specification becomes a shipment in six steps

Each step names what the buyer supplies and what this company does with it.

Nothing here is a promise about the manufacturing end of the chain. The plant that made the part is not ours; the specification, the test and the paperwork are.

Six steps · five documents · one working day

Ask for the specification sheet

Six stages, inspection as the gate SPEC SELECT SAMPLE ORDER INSPECT SHIP 1 2 3 4 5 6
Step 5 is the inspection gate
01 / The front half

Steps 1 to 3: specification, selection, sample

Step 1

Specification

Fluid, glycol concentration, temperature, flow, connection sizes, annual volume.

We read the schedule against the catalogue and name what the catalogue cannot cover.

Step 2

Selection

The loop problem, where no model code is known yet.

We propose codes with the numbers that decide the choice.

Step 3

Sample

A delivery address and the trial quantity.

The sample is bought, run through the incoming tests and shipped with its test record.

02 / The back half

Steps 4 to 6: order, inspection, shipment

A despatch dock with stacked timber crates and plain cartons on pallets outside a loading bay, a parked forklift and a curtain-sided lorry backed up to the door
4 Order A purchase order naming model codes, quantities, destination and incoterm. The specification is frozen against the drawing revision. Payment is a deposit against the order with the balance against the shipping documents; a letter of credit is accepted for a larger order, and the split is confirmed on the quotation.
5 Inspection The buyer supplies nothing. Dimensional check, hydrostatic proof, immersion sheet and packaging check.
6 Shipment Consignee and the documentation the destination requires. Pack, document, book the freight, send the document set.
03 / What to prepare

The fields that change the answer

Fluid and glycol

Decides the compound and the seal material.

Temperature

Decides the class of hose, pad or cable.

Flow rate

Decides the bore and the pressure band.

Connection size

Decides the fitting family. A thread that matches on pitch but not standard leaks.

Annual volume

Decides whether a code is stocked or made to order.

Destination

Decides the document set.

04 / The work

The four verbs, and what each one produces

Integrate

A loop schedule usually spans three or four product lines, and the codes have to agree on bore, thread and material.

Inspect

The four test methods on the quality page, applied at goods-in and again at packing.

Stock

The codes a maintenance window cannot wait for, held in Shenzhen.

Ship

Packed, documented and booked. There is no plant behind this catalogue, and this page will not pretend there is.

05 / Quantity and time

Minimum order quantity and lead time

A stocked code ships from stock in small quantities. A made-to-order code, or a die-cut part, carries a minimum order quantity; the figure for that code is on the quotation.

Repeat-order lead time follows the stock position of that code when the order is placed. The sample window in this class is 5 to 10 working days.

MOQper model code, on the quotation
Sample lead time5 to 10 working days
Sample costfree on thermal materials, with custom die-cutting
Repeat orderquoted against the stock position of that code
06 / Batch stability

How the specification is held stable between batches

One branch continues the revision, one opens a new revision REV A REV B REV C NEW REVISION
A change opens a new revision
The contractthe drawing revision; an order names the model code and the revision
A reorder naming no revisionchecked against the last revision shipped to that buyer, and the check is written on the order
Every batchships with its inspection record, so batch two can be compared with batch one
07 / Paperwork

The document set that ships with the goods

Documentspacking list · commercial invoice · certificate of origin · batch inspection record · datasheet per model code
Destination declarationnamed on the quotation, so it is priced before the order
One addresssales@ems-cool.com handles all of it
  • EMS-CF-F1-10 The datasheet that travels with the carton. PDF
Specification request

Ask for the specification sheet

Leave your work email and the model code. One datasheet per model, with position resolution and locating repeatability stated as separate rows.

  • A specification table of at least ten rows per product family, and a downloadable PDF for every model listed.
  • Seal-life data where it decides the choice: permeation rate, compression set and fluid compatibility.
  • One working day for a reply, from an engineer rather than a catalogue autoresponder.
Reply within one working day